1. Introduction
By accessing or using services provided by Sun Blinds Inc. ("Company"), you agree to these Terms & Conditions (“T&C”). Please read them carefully.
2. Definitions
- “Services”: All actions provided by the Company—including consultations, measurements, installations, sales, and deliveries of blinds and window coverings.
- “Products”: All blinds, shades, coverings, and related materials offered by the Company.
3. Service Eligibility & Scope
- Services are available to residential and commercial customers across Western Canada, including, but not limited to, Edmonton, Calgary, Saskatoon, Winnipeg, and Red Deer.
- The Company reserves the right to determine service feasibility and availability.
4. Quotation, Orders & Pricing
- All prices provided are based on product selection, customization, and the scope of services. Price quotes are valid for a limited period and subject to change.
- Installation is free unless otherwise noted. Additional charges may apply for hard-to-reach areas, special setups, or changes to scope.
- A non-refundable deposit may be required to confirm orders; balance to be paid as per invoice terms.
5. Measurements, Installation & Delivery
- A free in-home measurement is offered; customer-provided measurements are used at their own risk.
- All installations are executed by trained professionals; the company is not liable for improper use after installation.
- Delivery timelines apply; delays due to material shortages, weather, or other causes beyond the Company's control may occur.
6. Warranty & Guarantees
- All Products come with a lifetime limited warranty on materials and mechanisms. Terms and conditions of warranty coverage, including exclusions (e.g., improper use), will be clearly stated at the time of sale.
7. Customer Responsibilities
- You must provide safe, unobstructed access to the installation site.
- Any structural changes or preparation for installation are the customer’s responsibility.
- Clear instructions must be given for installation location and electric access (for automated options, if applicable).
8. Cancellation & Returns
- Orders may be cancelled by the customer within a specified window (e.g., 24–48 hours) before fabrication or installation. Cancellations after this window may incur fees.
- Returned Products must conform to the Company's return policy. Custom items may be non-returnable unless defective.
9. Limitation of Liability
- Products and Services are provided “as is” and “as available,” except as expressly warranted.
- Company’s liability is limited to the purchase price of affected Products or Services. Indirect, incidental, or consequential damages are excluded—except where prohibited by law.
- Liability for personal injury or death caused by the Company's negligence is not excluded.
10. Indemnification
- Customers agree to indemnify Sun Blinds Inc. for any claims, damages, or losses arising from improper product use or violations of these T&C.
11. Intellectual Property
- All content—images, branding, catalogues—is owned by Sun Blinds Inc. or its licensors. Unauthorized use is prohibited.
12. Modifications of Terms
- The company may update these T&C at any time by posting changes on its website. Continued use implies acceptance of updated terms.
13. Governing Law & Dispute Resolution
- These T&C are governed under the applicable laws of the Province of Alberta, Canada.
- Disputes should first be directed to the Company’s contact/severity resolution team; if unresolved, they may be escalated to arbitration or courts in Alberta.
14. Contact Information
For questions or assistance:
Sun Blinds Inc.
Head Office: 5621 94A St NW, Edmonton, Alberta, Canada
Phone (Sales): 780-288-2411
Email: sales@sunblinds.ca